OFFICIAL PRIVACY POLICY

Data Protection apkkiss for Malaysian Members

apkkiss takes our responsibility to every user's privacy seriously. This document explains in detail how we collect, store, use and protect your personal information each time you use our online casino platform.

Updated: 1 January 2026

Operating under international licensing

Bahasa Melayu & English

OUR COMMITMENT

Why Your Privacy Comes First

apkkiss builds a multi-layered security system to ensure every member's personal information is protected using methods that meet international standards.

256-bit SSL Encryption

All data transmitted between your device and apkkiss servers is protected through industry-standard SSL encryption. Your account information, payment details and transaction history cannot be accessed by third parties.

Data Access Controls

Only authorised staff may access members' personal information, and only for account management or technical support purposes. Every access is recorded and audited regularly.

No Data Sharing Without Consent

apkkiss does not sell, rent or disclose your personal information to any third party without your consent, except as stated in this policy or as required by law.

Secure Data Storage

All member data is stored in data centres protected by multi-layered firewalls, intrusion detection systems and regular backups. Our infrastructure is designed to prevent any data loss or leakage.

Crypto Transaction Privacy

For members using cryptocurrency payment methods such as USDT, BTC or ETH, we understand the importance of additional privacy. Crypto transactions are processed under the highest security protocols with no private key storage.

Member Access Rights

As an apkkiss member, you have the right to review, correct or request deletion of your personal information. Contact our support team via live chat or email for any requests relating to your personal data.

Scope of This Policy
Information Collected
Purpose of Data Use
Information Sharing
Cookies and Tracking Technologies
Information Security
Your Rights
Storage & Deletion
Policy Changes
Contact Us

1. Scope and Purpose of This Privacy Policy

This Privacy Policy is established by apkkiss to explain clearly and transparently how our platform handles users' personal information. This policy applies to all registered members, website visitors and any individual who interacts with the apkkiss platform through any channel, including the website, mobile applications and customer support services.

As a platform operating under international licensing, apkkiss is committed to complying with strict data protection standards. We understand that member trust is our most valuable asset, and the security of your personal information is a priority in every business decision we make.

💡 By registering an apkkiss account or continuing to use our platform, you agree to the terms stated in this Privacy Policy. Please read this entire document carefully.

2. Personal Information We Collect

apkkiss collects your personal information through various means when you register, log in and use our platform. The types of information collected are as follows:

Account Registration Information:

Your full name and preferred username
An active and reachable email address
Malaysian mobile phone number
Password stored in encrypted form
Date of birth for age verification of 21 years and above

Financial and Payment Information:

E-wallet account details (Touch 'n Go, Boost, ShopeePay)
Bank account information for FPX transactions
Your DuitNow account number
Cryptocurrency wallet addresses (for USDT, BTC, ETH)
Deposit and withdrawal history

Technical and Usage Information:

IP address and approximate location based on network
Device type, operating system and web browser used
Activity logs for games, bets and transaction history within the platform
Cookie and session data while you browse the apkkiss website

3. Purpose of Using Your Information

Every piece of information collected by apkkiss is used responsibly and only for legitimate purposes relevant to our services. We do not use your data beyond the scope stated below:

Identity and age verification during the new account registration process
Processing deposits and withdrawals through your chosen payment method
Detection and prevention of fraud, money laundering or platform abuse
Providing 24/7 customer support in Bahasa Melayu and English
Sending account-related information such as transaction notifications and security updates
Platform improvements based on aggregated and anonymous member usage patterns
Compliance with licensing requirements and applicable international legal obligations
Managing the VIP programme and awarding cashback benefits to eligible members

⚠️ apkkiss does not use your information for third-party marketing purposes without your explicit consent.

4. Information Sharing and Disclosure

apkkiss does not disclose your personal information to any external party except in limited and necessary circumstances as follows:

Trusted payment processors and financial institutions to enable deposit and withdrawal transactions to be completed
Technical service providers that assist in platform operations, subject to strict confidentiality agreements
Regulatory bodies or law enforcement when required by court order or valid legislation
Third-party identity verification service providers to meet international licensing requirements

In all cases of disclosure to third parties, apkkiss ensures that the parties concerned are bound by data protection obligations equivalent to our own standards. We do not sell or market members' personal information to any external company for commercial purposes.

5. Cookies and Tracking Technologies

apkkiss uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small data files stored on your device when you visit our website.

Types of cookies we use:

Session Cookies: Temporarily store your login information so you do not need to enter your password repeatedly during the same session
Preference Cookies: Save your language settings, display theme and other personal preferences for your convenience
Security Cookies: Help identify and prevent unauthorised access to your account
Analytics Cookies: Collect usage data in aggregated and anonymous form to help us understand how users interact with the platform

You can manage cookie settings through your web browser at any time. However, disabling certain cookies may affect the full functionality of some apkkiss platform features.

6. Information Security Measures

apkkiss implements a comprehensive information security framework to ensure your personal data is always protected. The technical and organisational measures we apply include:

SSL/TLS encryption protocols for all data communication between your browser and our servers
Multi-layered firewall systems that monitor and filter network traffic in real time
Two-factor authentication (2FA) available to members who wish to add an extra layer of security to their account
Security audits and penetration testing carried out regularly by independent security experts
Mandatory information security training for all staff who handle member data
Automated threat detection systems that alert our technical team whenever any suspicious activity occurs

💡 If you suspect that your apkkiss account has been compromised or is showing unusual activity, please contact our customer support immediately via 24/7 live chat.

7. Your Rights as a Data Owner

As an apkkiss member who values your privacy, you have the following rights regarding the personal information we hold:

Right of Access: You may request a copy of the personal information we hold about you at any time
Right of Rectification: If your information is inaccurate or out of date, you have the right to request that we correct it
Right to Restriction of Processing: In certain circumstances, you may request that we limit how we process your data
Right to Data Portability: You may request that your data be provided in a machine-readable format for transfer to another service provider
Right to Object: You may object to the processing of your data for direct marketing purposes
Right to Erasure: In appropriate circumstances and outside of licensing requirements, you may request the deletion of your personal data

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We are committed to processing your requests within a reasonable timeframe.

8. Data Retention and Deletion Period

apkkiss retains your personal information for as long as necessary to fulfil the purpose for which it was collected, including any applicable legal, accounting and reporting requirements. Our data retention policy is as follows:

Active account data is retained for as long as your account remains active and in use
Financial transaction records are retained in accordance with international licensing and audit requirements, typically for a minimum of five years after the transaction
Customer support communication logs are retained for three years for reference and service quality purposes
After an account is closed at a member's request, personal data that is not required for legal compliance will be deleted within the stipulated timeframe

We conduct regular reviews of stored data and delete or anonymise information that is no longer needed in accordance with our internal procedures.

9. Changes to This Privacy Policy

apkkiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When any material changes occur:

We will display a new "Last Updated" date at the top of this document
Members will be notified via in-account notifications or email if the changes materially affect your rights
Continued use of the apkkiss platform after the effective date of the changes will be considered as your acceptance of the updated policy

We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your personal information.

10. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or apkkiss's handling of your personal information, please contact us through the following channels:

24/7 live chat accessible directly through the apkkiss platform in Bahasa Melayu and English
Support email: [email protected]

Our support team is ready to assist you with any privacy and data security enquiries. We aim to respond to all written enquiries received via email.

💡 For urgent account security issues such as unauthorised access or suspicious activity, use the 24/7 live chat function for immediate assistance.

FAQ

Questions About Privacy

Answers to questions frequently asked by apkkiss members about privacy and data security.

apkkiss does not sell or share your personal information with third parties for marketing or commercial purposes without your consent. We only disclose information to trusted payment processors to complete your transactions, technical service providers bound by strict confidentiality agreements, and legal authorities when required by court order. In all these cases, we ensure your information is protected to the highest standards.

All your payment information — whether through Touch 'n Go, DuitNow, FPX, Boost, ShopeePay or cryptocurrencies such as USDT, BTC and ETH — is encrypted using 256-bit SSL protocol during transmission. Your financial details are not stored in plain text and can only be accessed by approved payment processing systems. For crypto transactions, we do not store your wallet private keys and only record your wallet address for transaction verification purposes.

Yes, you can request account closure and deletion of your personal data by contacting the apkkiss support team via live chat or email at [email protected]. Please note that certain financial records must be retained for a specified period to meet international licensing requirements and legal obligations. Data not subject to these requirements will be deleted or anonymised within the set timeframe after your request is processed.

apkkiss requires your date of birth during registration as part of the mandatory age verification process. Our platform is for users aged 21 and above only, in line with responsible gambling standards and the international licensing requirements we comply with. Your date of birth is not used for any purpose other than this age eligibility verification.

Should any security breach occur that affects members' personal data, apkkiss will take immediate action to contain the incident, assess the extent of the impact, and notify affected members in a timely manner. We will inform you of the type of data affected, the actions that have been and are being taken, and the steps you can take to protect yourself. Our security team operates around the clock to monitor and respond to any threats promptly.

JOIN APKKISS TODAY

Register an Account and Enjoy Full Protection

apkkiss ensures the privacy and security of every member is a priority. With a minimum deposit of RM10, a 100% welcome bonus of up to RM300, and 24/7 support in Bahasa Melayu, you can play with confidence on our platform.